As the first supermarket in Hong Kong that donates edible surplus food since 2012, we have donated over 4,000 tonnes of food to Food Angel, making over 12 million free meal boxes and 2.4 million free food packs to those in need. In 2022, the two parties have made a breakthrough by jointly launching the first supermarket smart food donation project in Hong Kong, namely “Share Food Share Love” Smart Food Donation Machine, to further promote the culture of food recycling, and offer a more convenient channel through which customers may donate food both offline and online (O+O).
Q1.What is the duration of the programme? When does it start?
The plan is tentatively scheduled for five years. At the current stage, a total of around 50 smart food donation machines are set up to collect grocery food items at designated PARKnSHOP stores in Hong Kong.
Q2.What is the purpose of “Share Food Share Love” Smart Food Donation Programme?
The project aims to promote the culture of food recycling and offer O+O channel for customers to donate edible surplus food conveniently, while sending love and care to the unprivileged in the community. The weight of the food donated by customers will be converted and visualized into the equivalent amount of meal boxes and food packs that can be made with such donation.
Q3. Where will the donated food items be sent?
The donated food items will be properly assorted and sent to the central point of collection of Food Angel. Through strict food safety inspection procedures and screening, the food will be used for cooking nutritious meals and for food packs, and eventually distributed to people who are in need of food assistance free of charge.
Q4.Where do “Share Food Share Love” Smart Food Donation Machines locate? What are the operating hours?
Customers can check the designated store list of "Share Food Share Love" Smart Food Donation Machine and their operating hours via this website.
Q5.Which types of food items are eligible for the programme?
"Share Food Share Love" Smart Food Donation Machine only accepts grocery food items generally sold in the market, which have an intact packaging, and a clearly-stated Before Expiry Date for 4 weeks or more.
Q6. Which type of food items are not accepted by the programme?
o Frozen, Chilled, Perishable & Dairy Food o Opened, Bulged & Damaged Packaging o Items in Liquid & Packaged in Glass Container o Expired
Q7. Is there any limit to each donation?
The total weight of food donated by customers is limited to 40 kilogram each time. If they wish to donate food exceeding this threshold, he/she would have to restart the machine for another round of donation.
Q8. Are there any rebates or rewards given to customers if they donate via “Share Food Share Love” Smart Food Donation Machine?
For every 1 kilogram of food successfully donated by customers, they can earn 50 MoneyBack points. Customers may decide to either accumulate the points into their MoneyBack account or donate to Food Angel.
Q9. What can customers do with the food they brought to store, if a notice of full box or suspension of service is posted on “Share Food Share Love” Smart Food Donation Machine?
The Machine is installed with an automated monitoring function, which will notify Food Angel when it nearly reaches the maximum capacity. Meanwhile, customers can also contact our program hotline at 9247-9330 via WhatsApp (text message only), Food Angel will then collect food from the mentioned stores as soon as possible. If a donation record needs not to be accumulated, customers can pass the food items to our staff. They will affix a “City Food Drive” sticker to every item customer donates before putting it in clean egg carton box and mark the carton box clearly with assigned label to avoid confusion. They food items will then be sent to Food Angel accordingly.
Q10. What should customers do if “Share Food Share Love” Smart Food Donation Machine encounters a system breakdown during use?
Customers can notify store staff for immediate assistance. They can also record the concerned location, date and time, case number displayed on screen (if any) and specific questions about the incident, and send the aforementioned details to our program hotline at 9247-9330 via WhatsApp (text messages only).
Q11. What is the maximum capacity of “Share Food Share Love” Smart Food Donation Machine?
It can store up to 60 litres of food.
Q12. How to ensure the hygiene of “Share Food Share Love” Smart Food Donation Machine is well-maintained?
Recycling staff will conduct ozone disinfection while collecting food from the Machine. In order to ensure the hygiene of the Machine is well-maintained, Food Angel will also conduct regular cleanings, and offer additional measures according to actual operational needs.
Q13. What should customers do if they have enquiries on “Share Food Share Love” Smart Food Donation Machine?
Should there be any enquiries on the "Share Food Share Love" program, please contact the program hotline at 9247-9330 via WhatsApp (text message only), or seek immediate assistance from our store staff.
Q14. When will customers receive the rewarded MoneyBack points from donation made via "Share Love Share Food" Smart Food Donation Machine?
If customers choose to accumulate their rewarded MoneyBack points into their accounts, they will receive a push notification from MoneyBack app instantly. If they choose to donate the points to Food Angel, they will not receive any notifications from MoneyBack app.
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Festival Walk
Address
Shop No. 5, MTR Level, Festival Walk, Kowloon Tong
Tel no.
+(852) 8698
Operation Hour
8:00am–11:00pm
Oi Man Plaza
Address
Shop No. G23A, Ground Floor, Oi Man Plaza, Ho Man Tin
Tel no.
+(852) 35210120
Operation Hour
8:00am–10:00pm
108 Mei King St
Address
108 Mei King St, To Kwa Wan
Tel no.
+(852) 2363 7913
Operation Hour
8:00am–10:00pm
Jubilant Plaza
Address
Shop 27, G/F, Jubilant Plaza, 33 Ma Tau Kok Rd, Ma Tau Chung
Tel no.
+(852) 2457 7553
Operation Hour
8:00am–10:30pm
Tsz Ching Shopping Centre II
Address
Shop 1, G/F, Tsz Ching Shopping Centre II, Tsz Ching Estate, Tsz Wan Shan, Tsz Wan Shan
Tel no.
+(852) 2321 9734
Operation Hour
8:00am–10:30pm
Plus Entrance
Address
Shop On 1/F Plus Entrance On G/F
Tel no.
+(852) 3520 0808
Operation Hour
8:00am–11:00pm
Lok Wah Shopping Ctr
Address
Shop No 316, 3/F, Lok Wah Shopping Ctr, Lok Wah (North) Est, Ngau Tau Kok
Tel no.
+(852) 2756 4600
Operation Hour
8:00am00分–10:00pm
Tsang Yung Mansion
Address
Shop G, G/F, Tsang Yung Mansion, 70 Waterloo Rd, Ho Man Tin
Tel no.
+(852) 2713 9189
Operation Hour
8:30am–10:00pm
Hunghom SS
Address
Shop No.26, G/F, Site 3, Whampoa Garden, Hung Hom, Kowloon
Tel no.
+(852) 2334 1254
Operation Hour
8:00am–11:00pm
Whampoa Garden Site 12 PARKnSHOP
Address
Shop B2, 1st Basement, Commercial Podium of Site 12, Whampoa Garden, Kowloon
Tel no.
+(852) 2365 7472 /2365 2355
Operation Hour
8:00am–10:30pm
The Pacifica Mall
Address
Shop 4-6 & 66, 2nd Level, The Pacifica Mall, 9 Sham Shing Rd, Lai Chi Kok
Tel no.
+(852) 3904/3156
Operation Hour
7:00am–11:00pm
Shop 401
Address
Level 4, Shop 401, 8 Sceneway Rd, Lam Tin
Tel no.
+(852) 31517228
Operation Hour
8:00am–10:30pm
Shopping Centre I (Service Suspension until further notice)
Address
Shop R02, F3 & F4 Floor, Shopping Centre I, Shun Lee Estate, Kwun Tong
Tel no.
+(852) 27610020
Operation Hour
8:00am–10:30pm
Laguna City
Address
Shop 2, B1/F, Laguna Plaza, Laguna City, 88 Cha Kwo Ling Rd, Kwun Tong
Tel no.
+(852) 2772 5926/2772 5931
Operation Hour
7:00am–10:00pm
Kai Tak Garden Phase II
Address
Shop 28, G/F, Kai Tak Garden Phase II, 121 Choi Hung Rd, Chuk Un
Tel no.
+(852) 29978106/29978206
Operation Hour
7:00am–10:00pm
Chuk Yuen Plaza
Address
2/F, Shop No S229, 2/F, Chuk Yuen Plaza, 15 Chuk Yuen Rd, Chuk Un
Tel no.
+(852) 27262042
Operation Hour
7:00am–10:30pm
Caribbean Bazaar
Address
Shop 22-23, 1/F, Caribbean Bazaar, 1 Kin Tung Road Tung Chung, Lantau Island
Tel no.
+(852) 31582341
Operation Hour
7:00am–10:00pm
Citygate
Address
B1-B10, Citygate, No. 20 Tat Tung Road, Tung Chung, Lantau Island
Tel no.
+(852) 21094489 / 21094500
Operation Hour
7:00am–10:30pm
Ching Ho Shopping Centre
Address
Shop 16, Ching Ho Shopping Centre, Ching Ho Estate, Sheung Shui
Tel no.
+(852) 2672 0964
Operation Hour
8:00am–10:00pm
Tai Wo Plaza
Address
Shop 301, Level 3, Tai Wo Plaza, Tai Wo Estate, 12 Tai Wo Rd, Tai Wo
Tel no.
+(852) 26384065
Operation Hour
8:00am–10:00pm
Tai Po Mega Mall
Address
Zone D, 612-669 Shop Nos. 612-669, Level 1, Zone D, Tai Po Mega Mall
Tel no.
+(852) 2660 8470/2660 7532
Operation Hour
8:00am–10:30pm
Fortune Kingswood
Address
Shop 220, 2/F, Phase I, Fortune Kingswood, 12, 18 Tin Yan Rd, Tin Shui Wai
Tel no.
+(852) 2617 0491 2617 0563
Operation Hour
8:00am–10:30pm
Tin Shui Shopping Centre
Address
Shop L101, Level 2, Tin Shui Shopping Centre, 9 Tin Shui Rd, Tin Shui Wai
Tel no.
+(852) 2616 0228
Operation Hour
8:00am–10:00pm
T Town North
Address
N206-209, 2/F, T Town North, 33 Tin Wah Rd, Tin Shui Wai
Tel no.
+(852) 31561038
Operation Hour
8:00am–10:30pm
Tseung Kwan O
Address
2 Sheung Ning Rd, Tseung Kwan O
Tel no.
+(852) 2392 4311
Operation Hour
8:00am–10:00pm
Po Tin Shopping Centre
Address
Shop 105, Po Tin Shopping Centre, Po Tin Estate
Tel no.
+(852) 24677376/24690047
Operation Hour
8:00am–10:00pm
Sun Tin Wai Shopping Centre
Address
Shop 25, 4/F, Sun Tin Wai Shopping Centre, Sun Tin Wai Estate
Tel no.
+(852) 26059057/26055916
Operation Hour
8:00am–10:00pm
City One - Shatin
Address
Shop 46-80, G/F, 2 Ngan Shing St, City One - Shatin
Tel no.
+(852) 26488190/26499987
Operation Hour
8:00am–10:30pm
Ma On Shan Plaza
Address
Shop 343-363, 3/F, Ma On Shan Plaza, Sai Sha Rd, Ma On Shan
Tel no.
+(852) 26310145/26317141
Operation Hour
8:00am–10:30pm
Fanling Town Centre
Address
Shop 11-15, Level 1, Fanling Town Centre, 18 Fanling Station Rd, Fanling
Tel no.
+(852) 26764972/26764974
Operation Hour
8:00am–10:30pm
Belvedere Garden Phase
Address
Shop M22-M69, G/F, Belvedere Garden Phase, 3, Tsuen Wan
Tel no.
+(852) 23504010
Operation Hour
7:00am–10:00pm
Shek Yam Estate
Address
Shop No. LG114, LG1/F, Shek Yam Shopping Ctr, Shek Yam Est, Kwai Chung, N.T.
Tel no.
+(852) 35231613
Operation Hour
8am-10pm
Hong Kong Garden
Address
Lower G/F, Comm Complex, Hong Kong Garden, 100 Castle Peak Road-Tsing Lung Tau, Tsing Lung Tau, N.T.
Tel no.
+(852) 24911025
Operation Hour
8am-10pm
North Point
Address
21, 53 Wharf Rd, North Point
Tel no.
+(852) 35200808
Operation Hour
7:00am–10:00pm
Pak Lee Mansion
Address
G/F, Pak Lee Mansion 6-8 King's Road, Tin Hau, Causeway Bay
Tel no.
+(852) 25660622/25715692
Operation Hour
7:00am–10:30pm
Chun Fai Centre
Address
G/F, Chun Fai Centre, No. 9 Chun Fai Rd, Tai Hang
Tel no.
+(852) 28817753/28817745
Operation Hour
8:00am–10:00pm
Kennedy Town
Address
Kennedy Town Centre, Shop A & B, G/F, 23 Belcher's St, Kennedy Town
Tel no.
+(852) 28166655/28167392
Operation Hour
8:30am–10:30pm
Smithfield Walk (Service Suspension until further notice)
Address
Shop 7 on Lower G/F, No. 45-51 Smithfield, Kennedy Town
Tel no.
+(852) 22505297
Operation Hour
8:00am–10:30pm
Shouson Hill
Address
Shop LG01, LG/F, Shouson Place, 16E Shouson Hill Rd, Shouson Hill, Deep Water Bay
Tel no.
+(852) 25188745
Operation Hour
8:00am–9:00pm
Paradise Mall
Address
Shop 217-230, 2/F, West Commercial Block, Paradise Mall, Heng Fa Chuen, Shing Tai Rd, Chai Wan
Tel no.
+(852) 2897 6137/2897 9805
Operation Hour
8:00am–10:00pm
Hong Kong Parkview
Address
Level 2, Hong Kong Parkview, 88 Tai Tam Reservoir Road, Repulse Bay, Tai Tam
Tel no.
+(852) 28122675 / 28122629
Operation Hour
8:00am–10:00pm
Shek Tong Tsui
Address
Shop G/F, 7-9 Hill Rd, Shek Tong Tsui
Tel no.
+(852) 29754186/29754249
Operation Hour
8:00am–10:30pm
Oi Tung Shopping Centre
Address
Shop 104-5, 1/F, Oi Tung Shopping Centre, Oi Tung Estate, Shau Kei Wan
Tel no.
+(852) 36924455
Operation Hour
8:00am–10:00pm
Quarry Bay
Address
G/F, Shop Nos 2 & 3, 20 Westlands Rd, Quarry Bay
Tel no.
+(852) 29114522
Operation Hour
8:00am–10:30pm
Baguio Villa
Address
Baguio Villa, 550 Victoria Rd, Pok Fu Lam
Tel no.
+(852) 25506247/25515399
Operation Hour
8:00am–10:00pm
Chi Fu Fa Yuen
Address
Pok Fu Lam
Tel no.
+(852) 25508591/25503027
Operation Hour
8:00am–10:30pm
Happy Valley
Address
G/F,32-40 Village Rd, Happy Valley
Tel no.
+(852) 25736024/25736016
Operation Hour
7:00am–10:30pm
Commercial Podium of Site 1
Address
Shop 1&9, G/F, Commercial Podium of Site 1, Aberdeen Centre, 19-23 Nam Ning St, Aberdeen
Tel no.
+(852) 23504010
Operation Hour
7:00am–11:00pm
Marina Square
Address
Marina Square, The West Commerical Block, Marina Square Ap Lei Chau
Tel no.
26034020
Operation Hour
7:00am–11:00pm