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As the first supermarket in Hong Kong that donates edible surplus food since 2012, we have donated over 4,000 tonnes of food to Food Angel, making over 12 million free meal boxes and 2.4 million free food packs to those in need. In 2022, the two parties have made a breakthrough by jointly launching the first supermarket smart food donation project in Hong Kong, namely “Share Food Share Love” Smart Food Donation Machine, to further promote the culture of food recycling, and offer a more convenient channel through which customers may donate food both offline and online (O+O).

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常見問題
FAQ FAQ
Q1.What is the duration of the programme? When does it start?

The plan is tentatively scheduled for five years. At the current stage, a total of around 50 smart food donation machines are set up to collect grocery food items at designated PARKnSHOP stores in Hong Kong.

Q2.What is the purpose of “Share Food Share Love” Smart Food Donation Programme?

The project aims to promote the culture of food recycling and offer O+O channel for customers to donate edible surplus food conveniently, while sending love and care to the unprivileged in the community. The weight of the food donated by customers will be converted and visualized into the equivalent amount of meal boxes and food packs that can be made with such donation.

Q3. Where will the donated food items be sent?

The donated food items will be properly assorted and sent to the central point of collection of Food Angel. Through strict food safety inspection procedures and screening, the food will be used for cooking nutritious meals and for food packs, and eventually distributed to people who are in need of food assistance free of charge.

Q4.Where do “Share Food Share Love” Smart Food Donation Machines locate? What are the operating hours?

Customers can check the designated store list of "Share Food Share Love" Smart Food Donation Machine and their operating hours via this website.

Q5.Which types of food items are eligible for the programme?

"Share Food Share Love" Smart Food Donation Machine only accepts grocery food items generally sold in the market, which have an intact packaging, and a clearly-stated Before Expiry Date for 4 weeks or more.

Q6. Which type of food items are not accepted by the programme?

o Frozen, Chilled, Perishable & Dairy Food o Opened, Bulged & Damaged Packaging o Items in Liquid & Packaged in Glass Container o Expired

Q7. Is there any limit to each donation?

The total weight of food donated by customers is limited to 40 kilogram each time. If they wish to donate food exceeding this threshold, he/she would have to restart the machine for another round of donation.

Q8. Are there any rebates or rewards given to customers if they donate via “Share Food Share Love” Smart Food Donation Machine?

For every 1 kilogram of food successfully donated by customers, they can earn 50 MoneyBack points. Customers may decide to either accumulate the points into their MoneyBack account or donate to Food Angel.

Q9. What can customers do with the food they brought to store, if a notice of full box or suspension of service is posted on “Share Food Share Love” Smart Food Donation Machine?

The Machine is installed with an automated monitoring function, which will notify Food Angel when it nearly reaches the maximum capacity. Meanwhile, customers can also contact our program hotline at 9247-9330 via WhatsApp (text message only), Food Angel will then collect food from the mentioned stores as soon as possible. If a donation record needs not to be accumulated, customers can pass the food items to our staff. They will affix a “City Food Drive” sticker to every item customer donates before putting it in clean egg carton box and mark the carton box clearly with assigned label to avoid confusion. They food items will then be sent to Food Angel accordingly.

Q10. What should customers do if “Share Food Share Love” Smart Food Donation Machine encounters a system breakdown during use?

Customers can notify store staff for immediate assistance. They can also record the concerned location, date and time, case number displayed on screen (if any) and specific questions about the incident, and send the aforementioned details to our program hotline at 9247-9330 via WhatsApp (text messages only).

Q11. What is the maximum capacity of “Share Food Share Love” Smart Food Donation Machine?

It can store up to 60 litres of food.

Q12. How to ensure the hygiene of “Share Food Share Love” Smart Food Donation Machine is well-maintained?

Recycling staff will conduct ozone disinfection while collecting food from the Machine. In order to ensure the hygiene of the Machine is well-maintained, Food Angel will also conduct regular cleanings, and offer additional measures according to actual operational needs.

Q13. What should customers do if they have enquiries on “Share Food Share Love” Smart Food Donation Machine?

Should there be any enquiries on the "Share Food Share Love" program, please contact the program hotline at 9247-9330 via WhatsApp (text message only), or seek immediate assistance from our store staff.

Q14. When will customers receive the rewarded MoneyBack points from donation made via "Share Love Share Food" Smart Food Donation Machine?

If customers choose to accumulate their rewarded MoneyBack points into their accounts, they will receive a push notification from MoneyBack app instantly. If they choose to donate the points to Food Angel, they will not receive any notifications from MoneyBack app.

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Festival Walk


Address

Shop No. 5, MTR Level, Festival Walk, Kowloon Tong


Tel no.

+(852) 8698


Operation Hour

8:00am–11:00pm

Oi Man Plaza


Address

Shop No. G23A, Ground Floor, Oi Man Plaza, Ho Man Tin


Tel no.

+(852) 35210120


Operation Hour

8:00am–10:00pm

108 Mei King St


Address

108 Mei King St, To Kwa Wan


Tel no.

+(852) 2363 7913


Operation Hour

8:00am–10:00pm

Jubilant Plaza


Address

Shop 27, G/F, Jubilant Plaza, 33 Ma Tau Kok Rd, Ma Tau Chung


Tel no.

+(852) 2457 7553


Operation Hour

8:00am–10:30pm

Tsz Ching Shopping Centre II


Address

Shop 1, G/F, Tsz Ching Shopping Centre II, Tsz Ching Estate, Tsz Wan Shan, Tsz Wan Shan


Tel no.

+(852) 2321 9734


Operation Hour

8:00am–10:30pm

Plus Entrance


Address

Shop On 1/F Plus Entrance On G/F


Tel no.

+(852) 3520 0808


Operation Hour

8:00am–11:00pm

Lok Wah Shopping Ctr


Address

Shop No 316, 3/F, Lok Wah Shopping Ctr, Lok Wah (North) Est, Ngau Tau Kok


Tel no.

+(852) 2756 4600


Operation Hour

8:00am00分–10:00pm

Tsang Yung Mansion


Address

Shop G, G/F, Tsang Yung Mansion, 70 Waterloo Rd, Ho Man Tin


Tel no.

+(852) 2713 9189


Operation Hour

8:30am–10:00pm

Hunghom SS


Address

Shop No.26, G/F, Site 3, Whampoa Garden, Hung Hom, Kowloon


Tel no.

+(852) 2334 1254


Operation Hour

8:00am–11:00pm

Whampoa Garden Site 12 PARKnSHOP


Address

Shop B2, 1st Basement, Commercial Podium of Site 12, Whampoa Garden, Kowloon


Tel no.

+(852) 2365 7472 /2365 2355


Operation Hour

8:00am–10:30pm

The Pacifica Mall


Address

Shop 4-6 & 66, 2nd Level, The Pacifica Mall, 9 Sham Shing Rd, Lai Chi Kok


Tel no.

+(852) 3904/3156


Operation Hour

7:00am–11:00pm

Shop 401


Address

Level 4, Shop 401, 8 Sceneway Rd, Lam Tin


Tel no.

+(852) 31517228


Operation Hour

8:00am–10:30pm

Shopping Centre I (Service Suspension until further notice)


Address

Shop R02, F3 & F4 Floor, Shopping Centre I, Shun Lee Estate, Kwun Tong


Tel no.

+(852) 27610020


Operation Hour

8:00am–10:30pm

Laguna City


Address

Shop 2, B1/F, Laguna Plaza, Laguna City, 88 Cha Kwo Ling Rd, Kwun Tong


Tel no.

+(852) 2772 5926/2772 5931


Operation Hour

7:00am–10:00pm

Kai Tak Garden Phase II


Address

Shop 28, G/F, Kai Tak Garden Phase II, 121 Choi Hung Rd, Chuk Un


Tel no.

+(852) 29978106/29978206


Operation Hour

7:00am–10:00pm

Chuk Yuen Plaza


Address

2/F, Shop No S229, 2/F, Chuk Yuen Plaza, 15 Chuk Yuen Rd, Chuk Un


Tel no.

+(852) 27262042


Operation Hour

7:00am–10:30pm

Caribbean Bazaar


Address

Shop 22-23, 1/F, Caribbean Bazaar, 1 Kin Tung Road Tung Chung, Lantau Island


Tel no.

+(852) 31582341


Operation Hour

7:00am–10:00pm

Citygate


Address

B1-B10, Citygate, No. 20 Tat Tung Road, Tung Chung, Lantau Island


Tel no.

+(852) 21094489 / 21094500


Operation Hour

7:00am–10:30pm

Ching Ho Shopping Centre


Address

Shop 16, Ching Ho Shopping Centre, Ching Ho Estate, Sheung Shui


Tel no.

+(852) 2672 0964

Operation Hour

8:00am–10:00pm

Tai Wo Plaza


Address

Shop 301, Level 3, Tai Wo Plaza, Tai Wo Estate, 12 Tai Wo Rd, Tai Wo


Tel no.

+(852) 26384065


Operation Hour

8:00am–10:00pm

Tai Po Mega Mall


Address

Zone D, 612-669 Shop Nos. 612-669, Level 1, Zone D, Tai Po Mega Mall


Tel no.

+(852) 2660 8470/2660 7532


Operation Hour

8:00am–10:30pm

Fortune Kingswood


Address

Shop 220, 2/F, Phase I, Fortune Kingswood, 12, 18 Tin Yan Rd, Tin Shui Wai


Tel no.

+(852) 2617 0491 2617 0563


Operation Hour

8:00am–10:30pm

Tin Shui Shopping Centre


Address

Shop L101, Level 2, Tin Shui Shopping Centre, 9 Tin Shui Rd, Tin Shui Wai


Tel no.

+(852) 2616 0228


Operation Hour

8:00am–10:00pm

T Town North


Address

N206-209, 2/F, T Town North, 33 Tin Wah Rd, Tin Shui Wai


Tel no.

+(852) 31561038


Operation Hour

8:00am–10:30pm

Tseung Kwan O


Address

2 Sheung Ning Rd, Tseung Kwan O


Tel no.

+(852) 2392 4311


Operation Hour

8:00am–10:00pm

Po Tin Shopping Centre


Address

Shop 105, Po Tin Shopping Centre, Po Tin Estate


Tel no.

+(852) 24677376/24690047


Operation Hour

8:00am–10:00pm

Sun Tin Wai Shopping Centre


Address

Shop 25, 4/F, Sun Tin Wai Shopping Centre, Sun Tin Wai Estate


Tel no.

+(852) 26059057/26055916


Operation Hour

8:00am–10:00pm

City One - Shatin


Address

Shop 46-80, G/F, 2 Ngan Shing St, City One - Shatin


Tel no.

+(852) 26488190/26499987

Operation Hour

8:00am–10:30pm

Ma On Shan Plaza


Address

Shop 343-363, 3/F, Ma On Shan Plaza, Sai Sha Rd, Ma On Shan


Tel no.

+(852) 26310145/26317141

Operation Hour

8:00am–10:30pm

Fanling Town Centre


Address

Shop 11-15, Level 1, Fanling Town Centre, 18 Fanling Station Rd, Fanling


Tel no.

+(852) 26764972/26764974


Operation Hour

8:00am–10:30pm

Belvedere Garden Phase


Address

Shop M22-M69, G/F, Belvedere Garden Phase, 3, Tsuen Wan


Tel no.

+(852) 23504010


Operation Hour

7:00am–10:00pm

Shek Yam Estate


Address

Shop No. LG114, LG1/F, Shek Yam Shopping Ctr, Shek Yam Est, Kwai Chung, N.T.


Tel no.

+(852) 35231613


Operation Hour

8am-10pm

Hong Kong Garden


Address

Lower G/F, Comm Complex, Hong Kong Garden, 100 Castle Peak Road-Tsing Lung Tau, Tsing Lung Tau, N.T.


Tel no.

+(852) 24911025


Operation Hour

8am-10pm

North Point


Address

21, 53 Wharf Rd, North Point


Tel no.

+(852) 35200808


Operation Hour

7:00am–10:00pm

Pak Lee Mansion


Address

G/F, Pak Lee Mansion 6-8 King's Road, Tin Hau, Causeway Bay


Tel no.

+(852) 25660622/25715692


Operation Hour

7:00am–10:30pm

Chun Fai Centre


Address

G/F, Chun Fai Centre, No. 9 Chun Fai Rd, Tai Hang


Tel no.

+(852) 28817753/28817745

Operation Hour

8:00am–10:00pm

Kennedy Town


Address

Kennedy Town Centre, Shop A & B, G/F, 23 Belcher's St, Kennedy Town


Tel no.

+(852) 28166655/28167392


Operation Hour

8:30am–10:30pm

Smithfield Walk (Service Suspension until further notice)


Address

Shop 7 on Lower G/F, No. 45-51 Smithfield, Kennedy Town


Tel no.

+(852) 22505297


Operation Hour

8:00am–10:30pm

Shouson Hill


Address

Shop LG01, LG/F, Shouson Place, 16E Shouson Hill Rd, Shouson Hill, Deep Water Bay


Tel no.

+(852) 25188745


Operation Hour

8:00am–9:00pm

Paradise Mall


Address

Shop 217-230, 2/F, West Commercial Block, Paradise Mall, Heng Fa Chuen, Shing Tai Rd, Chai Wan


Tel no.

+(852) 2897 6137/2897 9805


Operation Hour

8:00am–10:00pm

Hong Kong Parkview


Address

Level 2, Hong Kong Parkview, 88 Tai Tam Reservoir Road, Repulse Bay, Tai Tam


Tel no.

+(852) 28122675 / 28122629


Operation Hour

8:00am–10:00pm

Shek Tong Tsui


Address

Shop G/F, 7-9 Hill Rd, Shek Tong Tsui


Tel no.

+(852) 29754186/29754249


Operation Hour

8:00am–10:30pm

Oi Tung Shopping Centre


Address

Shop 104-5, 1/F, Oi Tung Shopping Centre, Oi Tung Estate, Shau Kei Wan


Tel no.

+(852) 36924455


Operation Hour

8:00am–10:00pm

Quarry Bay


Address

G/F, Shop Nos 2 & 3, 20 Westlands Rd, Quarry Bay


Tel no.

+(852) 29114522

Operation Hour

8:00am–10:30pm

Baguio Villa


Address

Baguio Villa, 550 Victoria Rd, Pok Fu Lam


Tel no.

+(852) 25506247/25515399

Operation Hour

8:00am–10:00pm

Chi Fu Fa Yuen


Address

Pok Fu Lam


Tel no.

+(852) 25508591/25503027


Operation Hour

8:00am–10:30pm

Happy Valley


Address

G/F,32-40 Village Rd, Happy Valley


Tel no.

+(852) 25736024/25736016


Operation Hour

7:00am–10:30pm

Commercial Podium of Site 1


Address

Shop 1&9, G/F, Commercial Podium of Site 1, Aberdeen Centre, 19-23 Nam Ning St, Aberdeen


Tel no.

+(852) 23504010


Operation Hour

7:00am–11:00pm

Marina Square


Address

Marina Square, The West Commerical Block, Marina Square Ap Lei Chau


Tel no.

26034020


Operation Hour

7:00am–11:00pm