Festive Bouquet 2 (*supplier Direct Delivery) (Shipping fee required)

Order Information
1. Order Deadline : Feb 9, 2025 ; Delivery Deadline : Feb 14, 2025.
2. No same day delivery service. Order is not allowed to change or cancel after check out.
3. All packages are unable to add / subtract any price / products.
4. Please submit order clearly with recipient name, contact telephone, delivery address, etc. After receiving the order, Florist will contact the customer directly by Telephone / Email within one day to confirm delivery date and time, message card content if required.
5. If the customer has not yet received the confirmation from customer service, please call the Florist
(Ambassador – Tel: 2861 1111 / Email: order@ambassador.com.hk).
6. If the customer / recipient fails to receive the goods, or no one is available to sign off the order during the delivery period, goods will be returned to Florist. Upon request, a re-delivery can be arranged. Additional delivery charges will be applied per re-delivery attempt.
7. If Hong Kong Observatory announces the typhoon signal No. 8 and above or the Red/Black rainstorm signal, the delivery service will be rearranged.
8. Product photos demonstrated are for reference only. Flowers & decorative accessories may vary by seasonal availability without prior notice. Special requests should be specified in advance. (Special color roses are available while stock lasts, please order early.)

Delivery Service
1. Delivery charges as per followings:
All Urban Areas - Hong Kong Island & Kowloon - HK$200
New Territories - HK$300
Tung Chung - HK$400
Kindly Note: All delivery charges should be paid to the delivery man IMMEDIATELY upon receipt of products.

2. If no elevator service is available for premises, additional Delivery Service Fees will be charged by Ambassador Flowers & Gifts. For details, please inquire with the florist.

Delivery Time
1. We do provide delivery time range, but do not provide a specific time for delivery service.
2. Time range: Anytime 0900-2000 / Morning 0900-1400 / Afternoon 1400-2000
3. For residential delivery: On the day of delivery, the delivery staff will contact the customer / recipient (if necessary) before the delivery by Telephone.

Delivery and Product return
1. If there are any quality / quantity problems, please directly contact the Florist (Ambassador) customer service team before the goods are signed.
(Ambassador – Tel: 2861 1111 / Email: order@ambassador.com.hk).
2. Goods after being received and signed by the customer cannot be returned.
3. Should any dispute arise, the decision of PARKnSHOP eSHOP and Ambassador shall be final. The Florist “Ambassador Flowers & Gifts” reserves the right to amend these Terms and Conditions and to terminate this program without prior notice.