Q-apis10 Mei Feng Ning

Order Information:
1. This product is not applicable to Click & Collect service. Please place order at least 3 working days in advance via PARKnSHOP.com (working days exclude Saturday/ Sunday/ Public Holiday).

2. After receiving the order from PARKnSHOP.com, “ASANA 360” will WhatsApp 6791 8890 and arrange delivery within 3 working days. If customer did not hear from “ASANA 360” within 3 working days after order placement, please contact “ASANA 360” at 6791 8890 from Mon-Fri 9:30am-6:00pm.

3. All orders and delivery details are subject to WhatsApp 6791 8890 confirmation.Door-to-door delivery service will be temporarily cancelled. For any order, the product(s) will be delivered to the management counter at the certain building or outside of the building only.

4. No change or cancellation is allowed once the order is placed.

5. If customer cannot receive the products by his own-causes, we will cancel the order and all payment is non-refundable.

6. If Hong Kong Observatory announces the typhoon signal No. 8 and above or the RED/BLACK rainstorm signal, orders will automatically be postponed. “ASANA 360” will contact you to make new order arrangements.

7. In case of any dispute, PARKnSHOP & “ASANA 360” reserves the final decision on the above ordering arrangements, ordering terms and conditions.

Delivery service
1. Free delivery is available for purchase over $500 in “ASANA 360” shop. For purchase under $ 500 in “ASANA 360” shop, $50 delivery fee will be charged.
2. Additional charges are required to The Peak, Tung Chung, Airport, Discovery Bay, Ma Wan and other remote areas. Please contact customer service before placing your order.

Delivery Time
1. " ASANA 360" delivery team will provide delivery service for customers in Hong Kong Island, Kowloon and New Territories throughout Mondays to Sundays and public holidays (Except Lunar New Year).
2. “ASANA 360” does not provide specific time delivery service.

Delivery and Product return
1. If there is any question regarding the product quality or quantity, please contact “ASANA 360” customer service team directly before signing the acknowledgement of receipt.
2. No return is allowed once the product is received and signed by the customer.
3. The final delivery time will be confirmed via WhatsApp / Call.
4. If you are dissatisfied with the product or have any enquiry, please call “ASANA 360” service hotline at 6791 8890 within 4 hours after the product is delivered. “ASANA 360” will not accept any complaints after this deadline.