5'h Artificial Xmas Tree (w/o Deco) (*Supplier Direct Delivery)

Order Information – Artificial Christmas Tree
1. Ordering period: Now until Dec 20, 2024 (While Stock Lasts.)
2. No same day delivery service. Order is not allowed to change or cancel after check out.
3. Prices quoted are for Artificial Trees Only. No set-up or installation services included.
4. Please submit order clearly with recipient name, contact telephone, delivery address, etc. After receiving
the order, Florist will contact the customer directly by Telephone / Email within one day before Dec 20, 2024
to confirm delivery date and time, message card content if required.
5. If the customer has not yet received the confirmation from customer service, please call the Florist
(Ambassador – Tel: 2861 1111 / Email: order@ambassador.com.hk).
6. If the customer / recipient fails to receive the goods, or no one is available to sign off the order during the
delivery period, goods will be returned to Florist. Upon request, a re-delivery can be arranged. Additional
delivery charges will be applied per re-delivery attempt.
7. If Hong Kong Observatory announces the typhoon signal No. 8 and above or the Red/Black rainstorm
signal, the delivery service will be rearranged.
8. Product photos demonstrated are for reference only. Flowers & decorative accessories may vary by
seasonal availability without prior notice. Special requests should be specified in advance.
Delivery Service
1. City locations: delivery services will have a delivery fee of HK$150. Delivery Services are limited to
Flowers & Plants only, Not Including any other food items from ParknShop.
2. For remote locations, additional charges HK$150 are required, such as The Peak, Tung Chung, Airport,
Discovery Bay, Ma Wan and other remote areas. Delivery services are not available to outlying Islands.
Please contact the Florist customer service before placing your order. (Ambassador – Tel: 28668297 /Email: sales@ambassador.com.hk). Kindly Note: All additional delivery charges should be paid to the
delivery man by cash IMMEDIATELY upon receipt of products.
3. Artificial Trees will be delivered to Recipient’s address.
If no elevator available, HK$50 per floor is to be charged.
4. Additional Delivery Service Fees, if any, will be charged by Ambassador Flowers & Gifts.
Delivery Time
1. We do provide delivery time range, but do not provide a specific time delivery service。
2. Time range: Morning 0900-1400 / Afternoon 1400-2000
3. For residential delivery: on the day of delivery, the delivery staff will contact the customer / recipient (if
necessary) before the delivery by Telephone.
Delivery and Product return
1. If there are any quality / quantity problems, please directly contact the Florist (Ambassador) customer
service team before the goods are signed.
2. Goods after being received and signed by the customer cannot be returned.
3. In the event of any disputes, the decision of PARKnSHOP (HK) Limited and Ambassador shall be final and conclusive. The Florist “Ambassador Flowers & Gifts” reserves the right to amend these Terms and Conditions and to terminate this program without prior notice.